Return and Refund

We DRESSVY want you have a satisfactory buying experience on our website!
If you are dissatisfied with an item and need to return it, we’re here to help.

Returns Policy
If you are not satisfied with the product you received, you can request a return and it must meet the following requirements： 

1. All return should be requested within 10 calendar days after the order has been delivered.
2. Your item must be in the same condition as you received it, no wear and tear, no damage, no wash or no alteration in any way.
3.Please note that intimate clothing, including swimwear, pajamas, and underwear, cannot be returned or exchanged due to hygiene reasons. Thank you for your understanding.
4. Checking with us for the appointed return address before you return the items, otherwise the item will not be recognized and received.
5. Buyer should be responsible for all associated import duties and the returning costs.

Refunds 
Payment will be refunded once we receive your return item, which is in good and reusable condition. The refund will automatically be applied to your credit card or original method of payment, within a certain amount of days. Once your refund has been issued, you will receive a confirmation email. If you still not receive the refund, please contact us at sales@dressvy.com